Proactive Property Management 

Budget repairs | Avoid emergencies | Protect your rental income

Your Property is Our Priority

You pAY FOR SERVICERS AS REQUIRED

NO MONTHLY SERVICE FEE !

NO ANNUAL SERVICE FEE !

100% NO HIDDEN FEES !

"We take care of your property like it’s our own—saving you time and protecting your investment."

How it Works

  • [ STEP 1 ]

    SPRING & FALL INSPECTIONS

    Your trusted property advisor conducts spring and fall assessments of all major systems to ensure they are functioning as expected. Each inspection includes a comprehensive condition assessment to identify signs of damage, wear, and material aging, helping you stay ahead of costly repairs and maintain property value.

    ROOFING

    DRIVEWAY | LANDSCAPING

    EXTERIOR – WINDOWS | DOORS

    INTERIOR – WALLS | CELING | FLOORS

    FOUNDATION INTEGRAITY

    WATER DIVERSION FROM THE PROPERTY

    PLUMBING – PIPES | DRAINS

    HVAC – HEATING | COOLING ELECTRICAL

    INSECTS | RODENTS | WILDLIFE

  • [ STEP 2 ]

    POST INSPECTION REMEDIATION

    After each inspection, we provide a complete summary that includes clear, actionable repair recommendations to help you plan and budget effectively.
    To support informed decision-making, all issues are prioritized based on the following criteria:

    Urgency – Immediate safety hazards or active damage requiring prompt attention.

    Severity – Extent of deterioration and its impact on systems or structure.

    Cost Efficiency – Opportunities to group repairs or prevent more costly future work.

    Regulatory Compliance – Violation of local bylaws, codes, or insurance requirements.

    Aesthetic Impact – Visible issues that may affect tenant satisfaction or property value.

  • [ STEP 3 ]

    ON-DEMAND PROPERTY REPAIRS

    [SERVICE FEE]

    Repair requests can be submitted online or by phone, with 24/7 emergency support always available.
    Your dedicated R2R Property Advisor manages the entire process—from request to resolution—ensuring transparency, communication, and quality every step of the way.

    Full-service coordination of all repairs, big or small—from roots to roof

    Direct communication with property owners before proceeding with non-emergency work

    Repair options and cost estimates provided by your R2R Property Advisor

    Appointment scheduling handled directly with tenants, minimizing disruption

    Real-time updates to your R2R account, including repair status, notes, and photos

Minor repairs left unaddressed can turn into major issues, leading to higher costs over time.

Unexpected breakdowns are not only more expensive to fix on short notice—they can also cause significant inconvenience for those leasing the property.

SERVICE BENEFITS

  • working for you

    We report on notable changes to the property since the previous inspection and provide updates on property performance, tenant satisfaction, and any maintenance concerns.

    Effective property management improves tenant satisfaction, which often leads to longer lease terms and reduced turnover.

    For remote landlords, having a trusted local representative like Roots to Roof ensures peace of mind and on-the-ground support.

    Please note: The maintenance agreement is strictly between R2R and you, the client. Our home advisors do not share planned maintenance details with tenants or any third parties.

  • Tennant Interaction

    We maintain strong, positive relationships with the tenants we serve.

    They appreciate our quick response times, timely repairs, and having a single point of contact for all property-related concerns.

    At Roots to Roof (R2R), we act as a professional buffer between landlords and tenants—managing complaints, resolving disputes, and handling emergencies—so you can focus on what matters most.

    Tenants can easily reach us by phone or email, making communication simple and efficient.

  • Contractor Coordination

    We have a network of skilled tradespeople handling regular repairs for our clients. For specialized tasks or larger renovation projects, we supplement our team with trusted subcontractors.

    R2R manages every project from start to finish—ensuring high-quality results, delivered on time and within budget.

    Our long-standing relationships with subcontractors and vendors also allow us to secure preferred rates, saving you money on service costs.

The service !

Ongoing maintenance and inspections minimize the risk of major unexpected repair expenses

  • Can be made by phone or online. R2R consults with property owners prior to responding to tenant requests. We can also arrange a repair limit to address small repairs without bothering you for approval. As a result of the semi-annual home analysis, we will have details of the various systems and their current state which helps prioritize repairs and ensures the right root cause is addressed promptly, ensure quality workmanship.

  • Inspection of all systems on the property including:

    • Exterior (Windows, Doors, Exterior walls, Roofing)

    • Interior (doors, walls, flooring, ceiling)

    • Landscaping (water diversion away from the property and root/ branch intrusion.

    • Structural (Looking for sagging, foundation cracks etc.)

    • HVAC

    • Plumbing

    • Electrical

    • Insulation ventilation

    • Appliances

    • Pest control (Termites, roaches, bedbugs, rodents, wildlife)

  • Assist in planning and managing renovations or upgrades to improve property value. When repairs are happening, is often the perfect opportunity to upgrade that broken thing or renovate the surrounding area. We will provide these options where applicable.

  • R2R specialists handle all routine maintenance, standard repairs, and major renovation projects. When third-party contractors are needed, we work exclusively with our trusted and vetted partners to ensure quality and reliability.